Christmas shipping cut off dates

If you wish your order to arrive by 24 December, please note these recommended cut off dates for our regular post service.  Please be aware that we can not guarantee delivery - although we do our very best to get your order shipped quickily, there may be delays with Australia Post.  Please write us a message in the comments box at checkout so we know when you need the order by. 

If you are ordering after these cut offs and need your order for Christmas, please be sure to select our Express Post service (see Express delivery details below).

WA & NT & any remote regional areas: order by Sunday, 14 December
TAS & SA: order by Monday, 15 December
NSW, VIC, ACT & regional QLD: order by Tuesday, 16 December
Brisbane, Gold Coast, Sunshine Coast: order by Sunday, 21 December

Our online team is working every day through Christmas and New Year, except for the public holidays, and orders will continue to be sent each day.  If you live within reach of one of our stores, please also consider our complimentary click & collect service which generally gets your order to the store within two days.

Shipping Costs

FREE SHIPPING ON ORDERS OVER $100*

We accept Visa, Mastercard & Paypal 

100% secure 256 bit SSL Protection

 

How does shipping work?

We Live It is a community of sellers who ship their products direct to you from all around Australia.  While this means that you will receive a separate shipping charge for each seller you order from per order you are also directly supporting small businesses all across Australia.  Our sellers are dedicated to keeping their delivery charges as low as possible with some sellers offering some kind of free shipping. 

Flat rate shipping

Our sellers offer flatrate shipping from $5.00* Australia wide with some sellers offering some kind of free shipping.

Some sellers offer an upgrade to express delivery for $20.

*Bulk items such as Bokashi Bins and Nappies attract a shipping surcharge depending on the size of the item.

 Should you have any queries, please contact us

Shipping time

Our sellers aim to process orders within 1-3 business days. All orders are sent directly from individual small businessess from across Australia so delvuery time can vary - at check out you can see the esitmated delivery time of each of our sellers.

Delivery time is only an indicator and may differ based on stock availability (some products may become out of stock and will delay expected delivery time), courier backlogs and other factors.

 

Please Note:

  • We will select an appropriate courier based on your shipping selection.
  • We encourage you to select shipping insurance in the checkout to ensure your parcel is insured against loss of damage during transit.
  • Delivery is only available within Australia, any overseas orders will be quoted for the extra delivery charge that will have to be approved before your order is shipped.
  • For bulk items & deliveries to remote areas, a remote area surcharge may be applied.
  • If you would like the couriers to leave your parcel, you can advise us and we will provide the couriers with an 'Authority to Leave' request. Please note that if you parcel is left and stolen/misplaced we cannot replace it. the authority to leave is actioned at your own risk.
  • Express delivery is for express shipping once it leaves our warehouse and does not guarantee next day dispatch or delivery.
  • Free Shipping for orders over $100 excluding - Bokashi Products, Nappies, Palm Leaf Plates, Solar Panels, Wind Power & Bulk Orders.
  • While we try to keep our shipping costs as low as possible we may need to charge extra postage if your order is particularly large or going to remote area.
  • If your order requires a further shipping charge we will contact you as soon as possible, unfortunately our website is unable to calculate this for you and must be done manually.

 Discount codes or gift vouchers cannot be used in conjunction with any other offer (whether discount code or gift voucher) and is not valid on shipping costs.